Hear Dan Baker- The voice of the People's Side of the Trucking Industry

Dan's Seminars, Training and More
(Talks to the Industry and Beyond)

Dispatchers and managers
Dan’s training sessions are effective because they are entertaining. Dan keeps his audiences awake and interested. Over the past 20 years, Dan has done thousands of seminars for every type, shape and size of trucking company in the both the USA and Canada. His seminars are fun, interactive, and participatory and stay focused on the subject. His attendees consistently rate his content, style and applicability as the best in the industry. He has hundreds of exceptional references.

Topics for dispatchers and managers include:

Understanding the world of the driver
Communicating with the driver in the cab or in person
Understanding the dispatcher's dilemma
Balancing the driver's needs with the customer's needs
Working with the work system flow
Relationship building skills
Understanding other people/ourselves
Dispatching proactively
Anger and conflict resolution
Telephone/computer people skills

Drivers
Since he began working with trucking companies back in 1978, Dan has spoken to literally hundreds of driver meetings of all kinds. His ability to relate to drivers is legendary. Whether he's talking to southern, northern, east coast, west coast, midwest or Canadian drivers, they understand what he has to say because he talks their language and understands their lives.

Driver meetings and functions
Dan can talk to include:

Safety meetings
Award banquets
Conventions
Appreciation events
Seminars
Train the trainer meeting

Dan Baker is the "Friend of the Trucker."

Not Just Truckers
Dan is not limoited to just talking to truckers. He also serves the industry by reaching out to other, related groups to spread a grass-roots understanding of trucking among people who interact with the industry.

Dan’s seminars and training programs are certainly not limited to just dispatchers, managers and drivers. Dan is an incredible resource for helping others involved with the industry really understand what trucking is all about. A,most any group I nterested in trucking from insurers to customers can benefit from one of Dan’s presentations. Since Dan doesn’t do canned presentations but develops each session specifically for the time and occasion, Dan will target the audiences spefic needs and interests.

In fact, Dan has been seen by many as an ambassador of the sorts for the industry, an elder statesman who understands and represents trucking in ways that enhance the ability of others to relate to trucking. Dan helps people understand by presenting easy-to-grasp concepts in simple, entertaining language.

Target Groups

Talks for dispatchers and managers.
Talking to drivers.
Reaching groups outside the industry.

Dan does all kinds of training for people in the Trucking Industry. The most sought-after programs are his seminars for dispatchers and managers and his seminars and meetings for drivers. With a broad knowledge of the trucking industry cultivated over more than two decades, Dan is familiar with every aspect of operations and he keeps abreast of new developments in the industry.

Dispatchers and Managers
Here’s what Dan has to say about talking to dispatchers.

(Transcription of audio)
"Dispatcher training is essentially how I got started in trucking. Over the past 25 years I have done hundreds of dispatcher seminars for every type of trucking company you can imagine. That dispatcher/driver relationship, for me, is literally where the rubber meets the road in trucking."

Drivers
Here’s what Dan has to say about talking to drivers.

(Transcription of audio)
"I'd rather talk to a room full of drivers than anything else I could think of. I've spoken to hundreds of safety meetings; safety awards banquets; driver gatherings of all kinds. I always tell a bunch of jokes and stories; make certain they are having a good time but mainly I strive to make them proud of who they are and what they are doing. Truly our drivers are the heartbeat of who we are and they need to know that."